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How accessible is this website?
Feedback, contact information and reporting accessibility problems.
Contacting us or visiting in person.
Technical information about this website’s accessibility.
Non-compliance with the accessibility regulations.
Content that’s not within the scope of the accessibility regulations.
Preparation of this accessibility statement.
This accessibility statement applies to shop.nationalarchives.gov.uk, run by The National Archives.
Accessibility and inclusion are important to everyone at The National Archives and we want as many people as possible to be able to use shop.nationalarchives.gov.uk
The text should be clear and easy to understand.
You should be able to:
This website is not fully accessible:
For these reasons the site is not compliant with WCAG 2.1 at Level AA. Specific non-compliances are listed below.
If you need information on this website in a different format, for example accessible PDF, large print, easy read, audio recording or Braille, email us at shop@nationalarchives.gov.uk or call 0208 876 344. We will respond to your request within 10 working days.
You can also use these contact details to report accessibility problems with this website.
If you have an accessibility need and would like to participate in user testing as we make improvements to our website, email uxresearch@nationalarchives.gov.uk.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
You can contact us by phone or email. We provide information about visiting in person. People with health conditions or impairments that may impact their visit can find out more here.
The National Archives is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below:
These findings are based on testing on the following section of the website:
This section describes accessibility barriers identified in automated and manual testing. We intend to have fixed these by January 2021.
Some features of this page are not available to keyboard users - Success Criterion 2.1.1 (Level A). This includes:
Several keyboard accessible elements do not have a distinguishable focus state - Success Criterion 2.4.7 Focus Visible (Level A)
Within the mega menu there is pink text on a white background that does not meet minimum contrast requirements for normal or large text - Success Criterion 1.4.3: Contrast (Minimum)
This page has the same keyboard accessibility and text contrast issues as the home page.
The period, interest and format filters are not keyboard accessible – Success Criterion 2.1.1 (Level A). Some will not therefore be able to filter within a category.
There is no focus state for the “Sort by” control - Success Criterion 2.4.7 Focus Visible (Level A)
Manual testing identified a number of issues with headings - Success Criterion 1.3.1: Info and Relationships (Level A):
This page has the same keyboard accessibility and text contrast issues as the home page.
The four accordions on the page are not keyboard accessible - Success Criterion 2.1.1 (Level A). Of these, three are collapsed on page load and keyboard users will not be able to access information about:
There are several instances where no focus state is provided to keyboard users - Success Criterion 2.4.7 Focus Visible (Level A)
The focus state provided when moving between fields in the “Write a review” form:
Error messages in the “Write a review” form are presented as black text on a dark red background. This does not meet minimum contrast requirements - Success Criterion 1.4.3: Contrast (Minimum)
Manual testing identified skipped heading levels and misrepresented page structure - Success Criterion 1.3.1: Info and Relationships (Level A).
This page has the same keyboard accessibility and text contrast issues as the home page.
When the search field receives keyboard focus an overlay appears which shows a list of items relevant to the current search:
There are several instances where no focus state is provided to keyboard users - Success Criterion 2.4.7 Focus Visible (Level A)
Heading levels are skipped - Success Criterion 1.3.1: Info and Relationships (Level A)
This page has the same keyboard accessibility and text contrast issues as the home page.
Several keyboard accessible elements do not have a distinguishable focus state – Success Criterion 2.4.7 Focus Visible (Level A)
Some focus states which have been applied are very difficult to distinguish and do not meet minimum contrast requirements for user interface components - Success Criterion 1.4.11 (Level AA)
The heading structure on this page misrepresents the page structure - Success Criterion 1.3.1: Info and Relationships (Level A)
Heading levels are skipped - Success Criterion 1.3.1: Info and Relationships (Level A)
The ‘Log in’ link on this page are very difficult to distinguish from other text – Success Criterion 1.4.1 Use of Color (Level A)
The level 1 heading on this page is “Information” which does not describe the page purpose adequately - Success Criterion 2.4.6 Headings and Labels (Level AA)
Not applicable.
Not applicable.
This statement was prepared on 1 October 2020.
This website was last tested on 1 October 2020. The site was built by Smart Cookie Design and testing was performed by Smart Cookie Design (on 24 September) and the Digital Services department at The National Archives (on 1 October).
Tools used were Web Accessibility Evaluation Tool (WAVE), Google Lighthouse and our best professional judgement for manual testing.
